Privacy Policy

1. Information We Collect

We collect the following categories of information:

1.1 Account Information

When you create an account or sign in, we may collect:

• Email address
• Display name or username
• Authentication and security-related information (such as hashed credentials or tokens)
• Basic profile settings and preferences (such as language)

1.2 Usage and Technical Information

When you access or use the Service, we automatically collect certain technical data, including:

• IP address and approximate location (city/region level)
• Browser type and version
• Device type and operating system
• Referring/exit pages and URLs
• Dates and times of access
• Interaction data (such as pages viewed, buttons clicked, errors encountered)

We collect this information through server logs and through cookies and similar technologies (see Section 4 below).

1.3 Content You Provide (Prompts, Captions, Images)

To provide the Service, we process the content you choose to submit, including:

• Text prompts, captions, and other instructions you enter
• Uploaded or generated images and related metadata (such as style, aspect ratio, and timestamps)
• Your choices about whether an image is added to a public gallery or kept private

We may store this content to:

• Show it back to you in your account or history
• Enforce our content policies and prevent abuse
• Improve and debug our models and features (in an anonymized or aggregated way where possible)

1.4 Payment and Billing Information

Payments for the Service are processed by third-party providers such as Stripe and Creem.

Depending on your purchase, these providers may collect and process:

• Name, email address, and billing details
• Payment method information (such as card details or digital wallet data)
• Transaction amounts, currencies, and timestamps
• Tax-related information (such as country of residence)

We do not store your full payment card number or CVV on our own servers.
We receive limited information from payment providers (such as the last four digits of a card, transaction status, and basic billing details) so we can record purchases, grant credits, and handle support.

1.5 Communications and Support

If you contact us (for example by email or contact form), we may collect:

• Your name and email address
• The content of your message and any attachments
• Information needed to investigate and respond to your request

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining the Service
  Generating memes and images based on your prompts
  Saving your content, history, and account settings
  Processing payments, subscriptions, and credits
• Improving and developing the Service
  Analyzing usage patterns to understand which features are used and how
  Debugging, preventing errors, and improving performance
  Training and refining models and tools, using anonymized or aggregated data where possible
• Personalization and product experience
  Remembering your language preferences and basic settings
  Showing relevant content, tips, or onboarding flows
• Security, fraud prevention, and legal compliance
  Detecting and preventing abuse, spam, or content that violates our Terms
  Protecting the Service, our users, and our partners
  Complying with legal obligations and payment provider requirements
• Communication with you
  Sending service-related messages (for example, account changes, security alerts, or billing notifications)
  Responding to your inquiries and support requests
  Sending optional product updates or announcements, where permitted by law (you can opt out at any time)

3. Legal Bases for Processing (EEA/UK Users)

If you are in the European Economic Area (EEA), the United Kingdom, or a similar jurisdiction, we process your personal data under the following legal bases:

• Contract: To provide the Service and perform our agreement with you (for example, when we generate memes, manage your account, or process purchases).
• Legitimate interests: To improve and protect the Service, prevent abuse, and understand how our product is used, in ways that do not override your rights.
• Legal obligations: To comply with applicable laws, regulations, or valid legal requests.
• Consent: Where required (for example, for certain cookies or marketing communications). You can withdraw your consent at any time, but this will not affect processing that has already occurred.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve the Service.

4.1 Types of Cookies We Use

• Strictly necessary cookies
  Used to provide core functionality, such as logging in, maintaining session security, and storing basic preferences.
• Functional cookies
  Used to remember your settings (such as language) and to improve your experience.
• Analytics cookies
  Used to understand how visitors use the Service, which pages are visited, and where errors occur, so we can improve performance and usability.

Some cookies are set by us ("first-party cookies"), while others may be set by third-party providers such as analytics or payment services ("third-party cookies").

More details about the specific cookies we use are provided in our Cookie Policy.

4.2 Managing Cookies

Most browsers allow you to:

• Block or delete cookies;
• Configure which sites may set cookies; and
• Receive warnings when cookies are being used.

If you disable certain cookies, parts of the Service (such as login or purchases) may not work properly.

5. How We Share Information

We do not sell your personal data.
We may share information with the following categories of recipients:

5.1 Service Providers and Infrastructure

We use trusted third-party providers to host and operate the Service, such as:

• Cloud hosting and storage providers
• Database and caching services
• Email delivery and authentication tools
• Logging and monitoring services

These providers may process data on our behalf and are only allowed to use it for the limited purposes we specify.

5.2 Payment Providers

We share information with payment providers such as Stripe and Creem so they can:

• Process your payments and subscriptions
• Perform fraud checks and comply with financial regulations
• Handle taxes and invoicing where applicable

These providers act as independent controllers or merchants of record for payment data, and their own privacy policies apply in addition to this Privacy Policy.

5.3 Analytics and Product Tools

We may use analytics and product tools (for example, web analytics or session replay) to understand usage and improve the Service.
These tools may collect anonymized or pseudonymized information about your device and interactions.

5.4 Public Gallery and Sharing

If you choose to opt in to public sharing or a gallery feature:

• Some of your generated images, captions, or usernames may be visible to other users or visitors.
• You can usually change your settings or request removal of specific content, subject to reasonable technical limitations.

5.5 Legal and Safety

We may disclose information if we reasonably believe it is necessary to:

• Comply with applicable law, regulation, legal process, or enforceable governmental request;
• Enforce our Terms, including investigation of potential violations;
• Detect, prevent, or otherwise address fraud, security, or technical issues;
• Protect the rights, property, or safety of our users, the public, or us.

In the context of a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• For as long as you have an active account;
• For as long as needed to provide the Service and support;
• For as long as required by law (for example, for tax and accounting records); and
• For a reasonable period to maintain security logs, prevent abuse, or resolve disputes.

We may retain anonymized or aggregated data that cannot reasonably be linked back to you, for analytics and product improvement.

If you close your account, we will take reasonable steps to delete or anonymize personal data associated with your account, except where we are required or permitted to retain certain data.

7. International Data Transfers

We are a globally accessible online service.
Your information may be processed and stored in countries other than the one where you live, including countries that may have different data protection laws.

Where required by law, we take steps to ensure that international transfers of personal data are subject to appropriate safeguards, such as standard contractual clauses or equivalent mechanisms.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete certain data, subject to legal or contractual obligations.
• Restriction: Request that we restrict certain processing activities.
• Objection: Object to processing based on our legitimate interests.
• Portability: Request a portable copy of certain data in a structured, commonly used format.

To exercise these rights, please contact us using the details in Section 11.
We may need to verify your identity before responding to your request.

You can also:

• Update some account information directly in your account settings;
• Opt out of non-essential emails by using the "unsubscribe" link in the message.

If you are in the EEA, UK, or a similar jurisdiction, you also have the right to lodge a complaint with your local data protection authority.

9. Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13.

If you believe that a child has provided us with personal data in violation of this policy, please contact us so we can take appropriate steps to delete such information.

10. Security

We use reasonable technical and organizational measures to protect your information, including:

• Encryption in transit where appropriate;
• Access controls and authentication;
• Regular monitoring for abuse and suspicious activity.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your login credentials safe.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we will:

• Update the "Last updated" date at the top; and
• Take reasonable steps to notify you (for example, by email or by a notice on the website).

If you continue to use the Service after the new Privacy Policy takes effect, you are deemed to have accepted the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

Email: support@ridiculousness.cc